Resolved -
This incident has been resolved.
Dec 3, 02:28 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 3, 02:24 EST
Investigating -
Since about 7pm EST on December 2nd, new service activations and payment card changes are impacted by a service outage. We recommend waiting until this is resolved before attempting new activations and payment card changes.
Dec 3, 02:15 EST