All Systems Operational
inReach Service Activation and Billing ? Operational
90 days ago
94.86 % uptime
Today
Garmin Explore Website and MapShare ? Operational
90 days ago
97.98 % uptime
Today
Garmin Sign In ? Operational
90 days ago
99.15 % uptime
Today
SMS/Text Communication ? Operational
90 days ago
98.13 % uptime
Today
Email Communication ? Operational
90 days ago
99.53 % uptime
Today
inReach Weather Forecasts ? Operational
90 days ago
100.0 % uptime
Today
SOS Communication ? Operational
90 days ago
100.0 % uptime
Today
Developer APIs ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 18, 2020

No incidents reported today.

Sep 17, 2020
Resolved - inReach messages now include location links for all SMS providers.
Sep 17, 20:28 EDT
Monitoring - inReach messages to AT&T recipients are now being delivered again. We continue to not include location links in those messages until we are able to ensure messages won't be blocked again.
Sep 17, 18:14 EDT
Update - We are continuing to work on this issue with AT&T. If you know that any of your contacts use AT&T, we recommend using their email address to communicate with them instead.
Sep 16, 14:48 EDT
Update - SMS message links have been restored however AT&T is still blocking all inReach SMS traffic to their customers.
Sep 14, 23:06 EDT
Update - All AT&T messages are being blocked and messages to other providers continue to have location links removed. We are continuing to work with AT&T to resolve the issue. Once resolved, we will restore location links.
Sep 14, 18:10 EDT
Update - Until AT&T can resolve the issue, we are disabling links in all SMS messages so that all messages will be delivered.
Sep 14, 11:51 EDT
Identified - We are working with AT&T. We recommend turning off the location when possible when sending messages to AT&T customers until this issue is resolved.
Sep 14, 09:27 EDT
Sep 16, 2020
Sep 15, 2020

No incidents reported.

Sep 14, 2020
Sep 13, 2020

No incidents reported.

Sep 12, 2020
Resolved - This incident has been resolved.
Sep 12, 16:47 EDT
Investigating - Some customers may experience a delay with their messages and track points appearing on MapShare and the Explore site.
Sep 12, 13:08 EDT
Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020

No incidents reported.

Sep 5, 2020

No incidents reported.

Sep 4, 2020
Resolved - This incident has been resolved.
Sep 4, 12:43 EDT
Investigating - Starting around 9:30 AM Eastern US time, Garmin Sign In has become increasingly unavailable for the Explore web site, inReach sync app, Explore mobile app, and Earthmate mobile app. This also affects syncing data between the web site and mobile apps.
Sep 4, 12:28 EDT
Resolved - All queued service plan changes have completed and the system is operating normally at this time.
Sep 4, 05:39 EDT
Monitoring - Delayed inReach service changes are processing more quickly and we are monitoring as they are completed.
Sep 3, 23:27 EDT
Update - We are continuing to investigate this issue.
Sep 3, 19:29 EDT
Investigating - New inReach service activation and plan changes are currently processing slowly. We recommend waiting until the issue is resolved before making any service changes.
Sep 3, 17:46 EDT