Quick Text messages from an inReach may have been lost or delayed

Incident Report for Garmin inReach

Resolved

Some Quick Text messages sent between October 5th and October 8th at 17:30 EST (21:30 UTC) may have been lost before reaching their intended recipient.

Quick Text messages sent between October 8th 5:30 EST (21:30 UTC) and October 13th 5:30 EST (21:30 UTC) may have been significantly delayed.

All delayed messages have now been sent to the intended recipients. This primarily affected inReach handheld devices running older firmware as well as some enterprise configured inReach devices

Posted Oct 13, 2021 - 17:52 EDT

This incident affected: SMS/Text Communication, Email Communication, and Developer APIs.