Delays possible in switching active device on plan

Incident Report for Garmin inReach

Resolved

This incident has been resolved.

Posted May 16, 2023 - 00:38 EDT

Update

Delays appear limited to devices in the Americas. We are continuing to investigate.

Posted May 16, 2023 - 00:11 EDT

Investigating

Since about 8:05PM Eastern US (0:05 UTC) there have been some delays in switching the active device on a plan. These queued jobs will process when services are restored.

Posted May 16, 2023 - 00:04 EDT

This incident affected: Iridium Activation and Subscription Billing and LTE Activation and Subscription Billing.