Delay in inReach SMS/Text Communication

Incident Report for Garmin Services

Resolved

Start Time: March 3, 2021 at 1:15pm Eastern
Time of Resolution: March 8, 2021 at 12:30pm Eastern

Impact: Our engineering team discovered approximately 20% of inReach related SMS/Text Communication were delayed between 3/3/2021 at 1:15pm Eastern through 11:30am Eastern on 3/8/2021. The system issue has been resolved and the delayed messages were released to customers. Due to the delay some users may noticed SMS/Text Communication which were not in the order originally sent.

Posted Mar 08, 2021 - 12:23 EST

This incident affected: SMS/Text Communication.