inReach messaging delays, Explore website sign in unavailable

Incident Report for Garmin inReach

Resolved

This incident has been resolved.

Posted Aug 01, 2018 - 18:12 EDT

Update

Team continues to work the issue. SMS and email messaging should be flowing normally.

Posted Aug 01, 2018 - 17:20 EDT

Investigating

Some customers may be experiencing delays with SMS and email messaging (SOS is unaffected). Also, the Explore web site sign in is unavailable. Updates will be provided.

Posted Aug 01, 2018 - 14:51 EDT

This incident affected: Iridium Activation and Subscription Billing, Garmin Explore Website and MapShare, SMS/Text Communication, and Email Communication.