SMS Delays in Australia and New Zealand

Incident Report for Garmin inReach

Resolved

This incident has been resolved.

Posted May 07, 2021 - 12:18 EDT

Update

We are continuing to work on a fix for this issue.

Posted May 07, 2021 - 11:05 EDT

Identified

Starting on May 5th at 5AM EST some Australian and New Zealand inReach customers may be experiencing an inability to receive SMS responses to their inReach devices. Engineering is working on resolving the problem now.

Posted May 07, 2021 - 11:05 EDT

This incident affected: SMS/Text Communication.