inReach and LTE activation and plan change outage

Incident Report for Garmin inReach

Resolved

The incident has been resolved. All queued jobs have been processed.

Posted May 20, 2022 - 09:22 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 20, 2022 - 09:19 EDT

Update

We are continuing to work on a fix for this issue.

Posted May 20, 2022 - 09:18 EDT

Update

We are continuing to work on a fix for this issue.

Posted May 20, 2022 - 08:53 EDT

Identified

inReach and LTE activation and plan change outage

Since about 7:30AM EDT US time, inReach and LTE subscription service activation and plan changes have been delayed. We recommend waiting until the outage is resolved before making any service or plan changes.

Posted May 20, 2022 - 08:49 EDT

This incident affected: Iridium Activation and Subscription Billing and LTE Activation and Subscription Billing.