Subscription activations, plan changes, or cancellations delayed

Incident Report for Garmin Services

Resolved

A fix for the issue has been deployed and activations, plan changes, and cancellations are working as expected again

Posted Sep 28, 2026 - 12:57 EDT

Identified

We are experiencing technical issues causing delays in subscription activations, plan changes, and cancellations. Requests submitted during this period may take longer than normal to complete. Existing active subscriptions remain operational.

Posted Sep 28, 2026 - 12:42 EDT

This incident affected: Satellite Activation and Subscription Billing and LTE Activation and Subscription Billing.